Pedro Chang

AI Showcase

I attendend Cibertec University and completed second year of college and left as Computer Analyst. This was one of the hardest coding times of my life. During those days my level of math was at the top. I learn how create my own Math formulas to create algorithms and putting into code. The instructors at the time had no mercy and they would leave you insane algorithm assignment. These were some amazing but at same time crazy times with a lot of sleepless nights. This is a funny commercial of my school requesting help of a Cibertec student.

Pedro Chang

stanford.edu

2024 2017

1991

A Bay area based Product Designer, UI/UX design expert with over 15 years of experience in design and management. Times have changed, and so has the role of a product designer. Let me take you on a journey from my beginnings as a traditional product designer to my evolution into an AI product designer. Discover how embracing cutting-edge technology has transformed my approach to design

- I helped improve the search query of Yahoo Publishing by implementing a new user interaction design for the platform used by content providers to publish to Yahoo.com and all Yahoo properties. My primary responsibilities included identifying requirements, designing the user interaction model, workflow, information architecture, data visualization, and user interface. I successfully contributed to building a new search query by collaborating with multidisciplinary teams.

FinancialEngines.com

Product Designer / User Experience Professor International Technology University (ITU) • Instructor for Master's Program in UX Design and Motion Graphics. Educated students on a wide range of topics, including Typography, Design Systems, Persona Creation, 2D and 3D Graphics, Animations, Parallax Effects, and the creation of product websites similar to Apple's iPhone product page. Utilized various tools such as Figma, After Effects, Photoshop, Ai tools, Blender, and Dora.run for wire-framing and design. Introduced innovative concepts in design using Generative AI tools like Mid-journey and Leonardo AI, applying them to real-world scenarios.

At Fry's Electronics, I began as a sales representative in the audio/video department and eventually advanced to sales supervisor. During my time there, I gained valuable experience in customer service, teamwork, and management. While working at Fry's, I also earned a certification in CAD drafting and AutoCAD, which helped me secure my next job. Fry's Electronics was not my first job in the Bay Area, but it was a significant one where I formed lasting friendships that I still cherish today.

2000

July- August 2024

In the begining I just wanted to design things that make sense... ...now I design world class applications that drive the world.

https://www.amazon.com/Daddy-loves-you-Pedro-Chang/dp/B0CNV56NF2/ref=sr_1_1?crid=1JCMPJEH7KH0E&dib=eyJ2IjoiMSJ9.Hmceugh6CUv3NFR0FVq1tkvHvo9STZs-Yj3tCEEUnAs.nLdn4wZUPoJ417zgnG_SjGi1ieicGcbs8FY-R6b9Usg&dib_tag=se&keywords=daddy+loves+you+book+by+pedro+chang&qid=1728342888&sprefix=%2Caps%2C169&sr=8-1

Senior UX Designer - Working on the redesign of the onboarding user experience flows for bill.com - Manage product experience design from idea to release of product, overseeing all aspects of the product through out its lifecycle - Manage collaboration between teams which include PMs, Project Management, Business Analyst, Data Scientist, UX, Visual Design, Copy, UX Researcher, Dev and Engineering. - Build a customize process for UX Design and Development. - Working on the redesign of the onboarding user experience flows for bill.com - Manage product experience design from idea to release of product, overseeing all aspects of the product through out its lifecycle - Manage collaboration between teams which include PMs, Project Management, UX, Visual Design, Copy, UX Researcher, Dev and Engineering. - Build a customize process for UX Design and Development. - Evangelist of new product ideas and Product alignment between teams - Creation of Personas and collaboration on the Product strategy launch for new costumers

Akon served as a subcontractor for Lockheed Martin, specializing in the production of radar systems for F-15 fighter planes. During my tenure at Akon, I held the position of Design Department Manager. My responsibilities included creating design blueprints using Computer-Aided Design (CAD) software for casing, circuit boards, and Bill of Materials (BOM). I oversaw the maintenance and timely updates of all drafting blueprints and managed version control. Collaborating closely with the engineering team, I ensured comprehensive understanding and accurate updates of blueprints for circuit board design. Additionally, I managed the BOM derived from circuit board designs and coordinated the submission of CAD files for CNC machining.

Lead Interaction Designer

http://demetracabinetry.us/

Learn more

Case Studies

Stanford Startup Business student • Business How create and grow a startup • Stablish connections with VCs and Angel Investors • Introduction to VC Funding

1997

Angel investor Readines Checker implemented with Ai knowledge Stanford Ai project for How to create and grow a Startup

- I gathered and analyzed user and business requirements for the new Quick Quote tool for the Cisco Service Contract Center (CSCC). I helped develop an estimated timeline and project plan for the tool. I developed a user experience flow for different personas, including distributors, resellers, and internal customers. I designed the information architecture for the Quick Quote tool and created wireframe mock-ups. I collaborated closely with the business sector and IT to enhance the user experience. I developed HTML page mock-ups for prototyping and user testing, and incorporated user feedback to improve the prototype. Additionally, I worked closely with IT to implement the design prototype into development. My skills include design tools, prototypes, shipping software, user flows, product design, design systems, and storyboards.

Daddy Loves You

2013 2012

2016 2015

2024 2023

My interest in Design and Computer Science dates way back, way back, almost 33 year ago. When my Dad got my first computer and I learn how create logos by drawing pixels on a screen. I took classes at Cibertec in Peru and I was youngest student in class. By the time I graduates high school I learn how to build a database with foxtrox and give this database to all my 400 friends as a gift so we all stayed connected

2012

1996

Senior Interaction Designer

- I designed wireframes and UI assets for new features of WebEx based on product requirements, collaborating with various teams including engineering, product development, visual design, user research, and the documentation team

Product Designer VP / User Experience Designer • Crafted a User Experience system that allow the calls to be recorded on Monday.com • Design and launch Ai chatbot that learn about the company policies, answers costumer questions and answer the phone for customer service. • Work with Marketing to launch Marketing campaigns paid and organic with Facebook, Instagram, TikTok, YouTube and Pinterest.

Published Book on Amazon

pedro.chang@gmail.com

April 2024- Present

Bill.com

Interaction Designer / User Experience Consultant

Pedro Chang

https://startup-readiness-evaluator.firebaseapp.com/

I took a leap of faith and flew over to the BayArea

Work History

Starting in 2000, I worked as a Tier III Web Specialist at Hewlett Packard, where I provided web design support to multiple HP sites through teleconferencing and live online training, utilizing FrontPage and Microsoft NetMeeting. From 2002 to 2003, I served as a Senior Programmer Analyst, where I debugged code for worldwide web applications using Visual Studio. I took some clases in User Experince at UCSC extension. In 2003, I became the UI Lead for the Web Publishing Content (WPC) tool, managing the creation of a tool that enabled users to independently design and update web content. I guided the web development team in user-centered design and usability testing, facilitated the development of user requirements, key personas, and usability tests, and helped save HP $40 million in resources by utilizing technologies such as Visio, HTML, Photoshop, JavaScript, CSS, and WebSphere. From 2004 to 2005, I worked as a User Experience Engineer, designing and testing the intranet portal's information architecture and visual design to ensure optimal user experience. In this role, I developed task flows, user-interface, and functional requirements for the employee portal, conducted research on audience needs and stakeholder expectations, and collaborated with executive directors and various departments to analyze these needs, utilizing Visio, HTML, Photoshop, JavaScript, CSS, and WebSphere.

1992

Lead Product Designer - Pioneering innovation at Apple, I took part of the product vision of a new Ai tool, and I led the design of a game-changing Artificial Intelligence tool for the Genius Bar, enhancing the user experience and addressing Apple product issues through a lean design on IOS devices. - Brainstorming for the development of a cloud-based storage system with the Siri team, utilizing design-thinking in web and mobile experiences. - Led the interaction design for a MacOS X desktop shipping software application. - In major projects like Nexus, UX Engineering Library, and more, I oversaw recruitment, management, and mentorship, fostering a dynamic UX environment. Spearheading alignment within the Nitro and Bridge team's, I curated reusable design components, streamlining development processes - My touch extended to revamping Apple's internal Corporate Card Website, ensuring accessibility compliance, and improving the sign-up process through my financial technology expertise - As a UX Designer for Online Store Tools, I specialized in backend Development Dashboards, adhering to design system and WCAG guidelines and utilizing Figma for collaborative and efficient design processes - In Apple's Global Business Intelligence, I led the redesign of the Global Business Intelligence and CRM Reporting system, ensuring accessibility and seamless collaboration across cross-functional team's. My creative influence extended to designing tools for peloton.corp Apple com, demonstrating versatility in projects like the Process Inventory tool, AWS Cost Overview reporting Tool, and more, including impactful data visualization in the redesign of Apple's internal logistic tool - Utilizing Figma prototypes for user testing sessions, I gathered insights and validated design decisions, collaborating to enhance the Inventory Management Tool and the AOSQE Dashboard.

- I served as the key point of contact for all UX-related activities, collaborating with various internal and external interest groups. I oversaw the schedule, ensuring content and quality requirements were met, and evangelized user experience and user-centered design methodologies. Working closely with management, architects, engineers, UX requirement engineers, and user researchers, - I enabled the delivery of coherent and meaningful end-to-end experiences. I managed multiple projects under uncertainty and pressure, acting as a bridge between the Marketing Team and the Agile development teams. I provided workflow and wireframes to the design team and presented the designs to the Agile development team. Additionally, I tested new experiences for Workplace Integration promoting FE services and helped develop and grow the User Experience Team. My skills include persuasive presentations, technical savvy, design tools, product strategy, prototypes, shipping software, psychology, user flows, product design, mobile app design, design systems, sketching, persuasion, and storyboards.

Apple.com

- Product Evaluation and Research - Established relationships between teams: UX Team (user experience), UX Research Team, Project Management, Visual Design Team, Copy writers, Marketing, Legal Team, Front end, back end Teams, Data Scientist and the Engineering Team. - Helped build the UX team and allocated resources for the Loglogic division. Lead and mentor UX designers, Visual Designers, Front End Developers and Copywriters. - Worked with Project Management to establish relationships with the costumers and establish discussion about their user experience with the product. - Created a competitive analysis between products. - Created a flows and a wireframes that serve as starting point of discussion so it can be revised by the PM, Visual Designers, Developers and Engineering. - Use of Agile methodology to iterate the design and schedule check points through out the whole product release. - After the product release will work with PM and visual to create a showcase or presentation on the product. - Helped evangelize the value of UX on Tibco products.* Product Evaluation and Research * Established relationships between teams: UX Team (user experience), UX Research Team, Project Management, Visual Design Team, Copy writers, Marketing, Legal Team, Front end, back end Teams, Data Scientist and the Engineering Team. * Helped build the UX team and allocated resources for the Loglogic division. * Lead and mentor UX designers, Visual Designers, Front End Developers and Copywriters. * Worked with Project Management to establish relationships with the costumers and establish discussion about their user experience with the product. * Created a competitive analysis between products. * Created a flows and a wireframes that serve as starting point of discussion so it can be revised by the PM, Visual Designers, Developers and Engineering. * Use of Agile methodology to iterate the design and schedule check points through out the whole product release. * After the product release will work with PM and visual to create a showcase or presentation on the product. * Helped evangelize the value of UX on Tibco products.

Personas, Flows, User Journeys, Wireframes can be discuss in Person

ITU.edu

Website redesign and Ai agent creation for costumer support

1993

2011

Akoninc.com

Senior Interaction Designer

Tibco.com

2015 2013

demetracabinetry.us

AI music video creation and publishing